Firmware Update Utility Software

CW-C4000 Series

CW-C4000 Series Firmware Updater

1.Note

  • The software will update the printer's firmware.
  • Depending on the usage environment, firmware update might cause a malfunction of the printer.
  • Before updating the firmware, please confirm with the printer seller or SI and others if there is no problem to update it.

  • The updater has the downgrade protection function which prevents the firmware to downgrade to Ver. 06.32.TG06N7 or earlier.

2.Environment

[For Windows]
  • [Support OS]
  • - Windows 11
  • - Windows 10 (32/64 bit)
  • - Windows 8.1 (32/64bit)
  • - Windows 8 (32/64bit)
  • - Windows Server 2022
  • - Windows Server 2019
  • - Windows Server 2016
  • - Windows Server 2012 R2
  • - Windows Server 2012

  • [Support interface]
  • - USB2.0
  • - Wired/Wireless LAN

  • [Other requirements]
  • - Administrator account is required.

[For Mac]
  • [Support OS]
  • - Mac OS X 10.9.5 or later

  • [Support interface]
  • - USB2.0
  • - Wired/Wireless LAN

  • [Other requirements]
  • - Administrator account is required.

3.Supported Products
  • [Support Model]
  • - CW-C4000 series
  • * See "CW-C4000 Series Technical Reference Guide" for information on how to check the firmware version.

4.Changes from the Current Version
  • [Function change]
  • - Changed the password, which resets the administrator password, to deal with the UK’s PSTI bill.

2023/09/19 Ver. 06.32.TG31N8 39,325KB Download page

CW-C4000 Series Firmware Updater

1.Note

  • The software will update the printer's firmware.
  • Depending on the usage environment, firmware update might cause a malfunction of the printer.
  • Before updating the firmware, please confirm with the printer seller or SI and others if there is no problem to update it.

  • The updater has the downgrade protection function which prevents the firmware to downgrade to Ver. 06.32.TG19N5 or earlier.

2.Environment

[For Windows]
  • [Support OS]
  • - Windows 11
  • - Windows 10 (32/64 bit)
  • - Windows 8.1 (32/64bit)
  • - Windows 8 (32/64bit)
  • - Windows Server 2022
  • - Windows Server 2019
  • - Windows Server 2016
  • - Windows Server 2012 R2
  • - Windows Server 2012

  • [Support interface]
  • - USB2.0
  • - Wired/Wireless LAN

  • [Other requirements]
  • - Administrator account is required.

[For Mac]
  • [Support OS]
  • - Mac OS X 10.9.5 or later

  • [Support interface]
  • - USB2.0
  • - Wired/Wireless LAN

  • [Other requirements]
  • - Administrator account is required.

3.Supported Products
  • [Support Model]
  • - CW-C4000 series
  • * See "CW-C4000 Series Technical Reference Guide" for information on how to check the firmware version.

4.Changes from the Current Version
  • [Function change]
  • - Modified the paper stop position for fanfold paper in the same position as that of roll paper.

2023/08/07 Ver. 06.32.TG06N7 39,220KB Download page

CW-C4000 Series Firmware Updater

1.Note

  • The software will update the printer's firmware.
  • Depending on the usage environment, firmware update might cause a malfunction of the printer.
  • Before updating the firmware, please confirm with the printer seller or SI and others if there is no problem to update it.

  • The updater has the downgrade protection function which prevents the firmware to downgrade to Ver. 06.32.TG31N3 or earlier.

2.Environment

[For Windows]
  • [Support OS]
  • - Windows 11
  • - Windows 10 (32/64 bit)
  • - Windows 8.1 (32/64bit)
  • - Windows 8 (32/64bit)
  • - Windows Server 2022
  • - Windows Server 2019
  • - Windows Server 2016
  • - Windows Server 2012 R2
  • - Windows Server 2012

  • [Support interface]
  • - USB2.0
  • - Wired/Wireless LAN

  • [Other requirements]
  • - Administrator account is required.

[For Mac]
  • [Support OS]
  • - Mac OS X 10.9.5 or later

  • [Support interface]
  • - USB2.0
  • - Wired/Wireless LAN

  • [Other requirements]
  • - Administrator account is required.

3.Supported Products
  • [Support Model]
  • - CW-C4000 series
  • * See "CW-C4000 Series Technical Reference Guide" for information on how to check the firmware version.

4.Changes from the Current Version
  • [Bug fix]
  • - Fixed a problem (Memory Full) of an internal SD card.
  • - Corrected a mis-description (Maintenance E

2023/06/09 Ver. 06.32.TG19N5 39,219KB Download page

CW-C4000 Series Firmware Updater

1.Note

  • The software will update the printer's firmware.
  • Depending on the usage environment, firmware update might cause a malfunction of the printer.
  • Before updating the firmware, please confirm with the printer seller or SI and others if there is no problem to update it.

  • The updater has the downgrade protection function which prevents the firmware to downgrade to Ver. 06.31.TG09N2 or earlier.

2.Environment

[For Windows]
  • [Support OS]
  • - Windows 11
  • - Windows 10 (32/64 bit)
  • - Windows 8.1 (32/64bit)
  • - Windows 8 (32/64bit)
  • - Windows Server 2022
  • - Windows Server 2019
  • - Windows Server 2016
  • - Windows Server 2012 R2
  • - Windows Server 2012

  • [Support interface]
  • - USB2.0
  • - Wired/Wireless LAN

  • [Other requirements]
  • - Administrator account is required.

[For Mac]
  • [Support OS]
  • - Mac OS X 10.9.5 or later

  • [Support interface]
  • - USB2.0
  • - Wired/Wireless LAN

  • [Other requirements]
  • - Administrator account is required.

3.Supported Products
  • [Support Model]
  • - CW-C4000 series
  • * See "CW-C4000 Series Technical Reference Guide" for information on how to check the firmware version.

4.Changes from the Current Version
  • [Bug fix]
  • - Fixed a bug that occurred when connecting to Wi-Fi. (The fix was rolled out from other models.)

2023/05/08 Ver. 06.32.TG31N3 39,222KB Download page

CW-C4000 Series Firmware Updater

1.Note

  • The software will update the printer's firmware.
  • Depending on the usage environment, firmware update might cause a malfunction of the printer.
  • Before updating the firmware, please confirm with the printer seller or SI and others if there is no problem to update it.

  • The updater has the downgrade protection function which prevents the firmware to downgrade to Ver. 06.31.TG08MB or earlier.

2.Environment

[For Windows]
  • [Support OS]
  • - Windows 11
  • - Windows 10 (32/64 bit)
  • - Windows 8.1 (32/64bit)
  • - Windows 8 (32/64bit)
  • - Windows Server 2022
  • - Windows Server 2019
  • - Windows Server 2016
  • - Windows Server 2012 R2
  • - Windows Server 2012

  • [Support interface]
  • - USB2.0
  • - Wired/Wireless LAN

  • [Other requirements]
  • - Administrator account is required.

[For Mac]
  • [Support OS]
  • - Mac OS X 10.9.5 or later

  • [Support interface]
  • - USB2.0
  • - Wired/Wireless LAN

  • [Other requirements]
  • - Administrator account is required.

3.Supported Products
  • [Support Model]
  • - CW-C4000 series
  • * See "CW-C4000 Series Technical Reference Guide" for information on how to check the firmware version.

4.Changes from the Current Version
  • [Bug fix]
  • - Fixed an empty space that was created on a boundary between pages when Banner Printing was performed.

2023/02/17 Ver. 06.31.TG09N2 39,182KB Download page

CW-C4000 Series Firmware Updater

1.Note

  • The software will update the printer's firmware.
  • Depending on the usage environment, firmware update might cause a malfunction of the printer.
  • Before updating the firmware, please confirm with the printer seller or SI and others if there is no problem to update it.

  • The updater has the downgrade protection function which prevents the firmware to downgrade to Ver. 06.28.TG26M5 or earlier.

2.Environment

[For Windows]
  • [Support OS]
  • - Windows 11
  • - Windows 10 (32/64 bit)
  • - Windows 8.1 (32/64bit)
  • - Windows 8 (32/64bit)
  • - Windows Server 2022
  • - Windows Server 2019
  • - Windows Server 2016
  • - Windows Server 2012 R2
  • - Windows Server 2012

  • [Support interface]
  • - USB2.0
  • - Wired/Wireless LAN

  • [Other requirements]
  • - Administrator account is required.


[For Mac]
  • [Support OS]
  • - Mac OS X 10.9.5 or later

  • [Support interface]
  • - USB2.0
  • - Wired/Wireless LAN

  • [Other requirements]
  • - Administrator account is required.

3.Supported Products
  • [Support Model]
  • - CW-C4000 series
  • * See "CW-C4000 Series Technical Reference Guide" for information on how to check the firmware version.

4.Changes from the Current Version
  • [Function Change]
  • - The models have complied with the UK’s PSTI bill.

  • [Bug fix]
  • - F

2022/11/21 Ver. 06.31.TG08MB 39,179KB Download page

CW-C4000 Series Firmware Updater

1.Note

  • The software will update the printer's firmware.
  • Depending on the usage environment, firmware update might cause a malfunction of the printer.
  • Before updating the firmware, please confirm with the printer seller or SI and others if there is no problem to update it.

  • The updater has the downgrade protection function which prevents the firmware to downgrade to Ver. 06.27.TG10M2 or earlier.

2.Environment

[For Windows]
  • [Support OS]
  • - Windows 11 22H2 (64 bit)
  • - Windows 11 (64 bit)
  • - Windows 10 22H2 (32/64 bit)
  • - Windows 10 21H2 (32/64 bit)(*)
  • (Home, Pro, Enterprise, IoT Enterprise)
  • - Windows 10 (32/64 bit)
  • - Windows 8.1 (32/64bit)
  • - Windows 8 (32/64bit)
  • - Windows Server 2022
  • - Windows Server 2019
  • - Windows Server 2016
  • - Windows Server 2012 R2
  • - Windows Server 2012

    • (*) It also supports Windows 10 21H2 in which the optional update (KB5014666) in June 2022 is applied.

  • [Support interface]
  • - USB2.0
  • - Wired/Wireless LAN

  • [Other requirements]
  • - Administrator account is required.


[For Mac]
  • [Support OS]
  • - Mac OS X 10.9.5 or later

  • [Support interface]
  • - USB2.0
  • - Wired/Wireless LAN

  • [Other requirements]
  • - Administrator account is required.

3.Supported Products
  • [Support Model]
  • - CW-C4000 series
  • * See "CW-C4000 Series Technical Reference Guide" for information on how t

2022/06/20 Ver. 06.28.TG26M5 39,168KB Download page

CW-C4000 Series Firmware Updater

1.Note

  • The software will update the printer's firmware.
  • Depending on the usage environment, firmware update might cause a malfunction of the printer.
  • Before updating the firmware, please confirm with the printer seller or SI and others if there is no problem to update it.

2.Environment

[For Windows]
  • [Support OS]
  • - Windows 11 22H2 (64 bit)
  • - Windows 11 (64 bit)
  • - Windows 10 22H2 (32/64 bit)
  • - Windows 10 21H2 (32/64 bit)(*)
  • (Home, Pro, Enterprise, IoT Enterprise)
  • - Windows 10 (32/64 bit)
  • - Windows 8.1 (32/64bit)
  • - Windows 8 (32/64bit)
  • - Windows Server 2022
  • - Windows Server 2019
  • - Windows Server 2016
  • - Windows Server 2012 R2
  • - Windows Server 2012

    • (*) It also supports Windows 10 21H2 in which the optional update (KB5014666) in June 2022 is applied.

  • [Support interface]
  • - USB2.0
  • - Wired/Wireless LAN

  • [Other requirements]
  • - Administrator account is required.


[For Mac]
  • [Support OS]
  • - Mac OS X 10.9.5 or later

  • [Support interface]
  • - USB2.0
  • - Wired/Wireless LAN

  • [Other requirements]
  • - Administrator account is required.

3.Supported Products
  • [Support Model]
  • - CW-C4000 series
  • * See "CW-C4000 Series Technical Reference Guide" for information on how to check the firmware version.

4.Changes from the Current Version

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