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Epson

TM-m30II-NT

User's Manual

Epson

TM-m30II-NT

User's Manual

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Product Models and Supported Interfaces

Checking the Product ModelList of Printer Interfaces

Part Names

Top and FrontConnectors

Setup

Checking/Changing the Installation DirectionChanging the Paper WidthConnecting CablesConnecting Smart DevicesUsing the Power Switch Cover

Basic Operations

Turning the Power On/OffRemoving the Covers (Rear and Bottom)Attaching the Covers (Rear and Bottom)Installing or Replacing the Roll Paper

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

About the QR Code LabelMeanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper Jams

Appendix

SpecificationsRestriction of UseCAUTIONSTrademarks

Top > Troubleshooting > Printout is Faint

Printout is Faint

If your print out is faint or banding appears as shown below, the thermal print head may be stained badly. Clean the thermal print head and check that the problem is solved.
Cleaning the Thermal Head and the Platen Roller

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Product Models and Supported Interfaces

Checking the Product ModelList of Printer Interfaces

Part Names

Top and FrontConnectors

Setup

Checking/Changing the Installation DirectionChanging the Paper WidthConnecting CablesConnecting Smart DevicesUsing the Power Switch Cover

Basic Operations

Turning the Power On/OffRemoving the Covers (Rear and Bottom)Attaching the Covers (Rear and Bottom)Installing or Replacing the Roll Paper

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

About the QR Code LabelMeanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper Jams

Appendix

SpecificationsRestriction of UseCAUTIONSTrademarks

Top > Troubleshooting > Printout is Faint

Printout is Faint

If your print out is faint or banding appears as shown below, the thermal print head may be stained badly. Clean the thermal print head and check that the problem is solved.
Cleaning the Thermal Head and the Platen Roller

© Seiko Epson Corporation 2020. All rights reserved. (M00131600 EN)

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