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Epson

TM-m30II-NT

User's Manual

Epson

TM-m30II-NT

User's Manual

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Product Models and Supported Interfaces

Checking the Product ModelList of Printer Interfaces

Part Names

Top and FrontConnectors

Setup

Checking/Changing the Installation DirectionChanging the Paper WidthConnecting CablesConnecting Smart DevicesUsing the Power Switch Cover

Basic Operations

Turning the Power On/OffRemoving the Covers (Rear and Bottom)Attaching the Covers (Rear and Bottom)Installing or Replacing the Roll Paper

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

About the QR Code LabelMeanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper Jams

Appendix

SpecificationsRestriction of UseCAUTIONSTrademarks

Top > Basic Operations > Installing or Replacing the Roll Paper

Installing or Replacing the Roll Paper

Follow the steps below to install or replace the roll paper.

CAUTION:

Make sure you use a specified roll paper type.

For the top eject position

  1. Open the roll paper cover.

  2. Remove the used roll paper core if any.

  3. Install the roll paper in the correct direction.

  4. CAUTION:
    • Before installing the roll paper, take up any slack in the roll paper by pulling its leading edge. If you install a slack roll paper, a paper jam or print quality problems may occur.

    • Before installing the roll paper, make sure that the roll paper is not deformed. Using a deformed roll paper will cause the printer to malfunction.

  5. Pull out some paper, and close the roll paper cover.

  6. When the printer power is on, the roll paper is automatically cut.

For the front eject position

  1. Open the roll paper cover.

  2. Remove the used roll paper core if any.

  3. Install the roll paper in the correct direction.

  4. Make sure that the roll paper is not slack. If the roll paper is slack, take up the slack before installing it.

    CAUTION:
    • Before installing the roll paper, take up any slack in the roll paper by pulling its leading edge. If you install a slack roll paper, a paper jam or print quality problems may occur.

    • Before installing the roll paper, make sure that the roll paper is not deformed. Using a deformed roll paper will cause the printer to malfunction.

  5. Pull out some paper, and close the roll paper cover.

  6. When the printer power is on, the roll paper is automatically cut.

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Product Models and Supported Interfaces

Checking the Product ModelList of Printer Interfaces

Part Names

Top and FrontConnectors

Setup

Checking/Changing the Installation DirectionChanging the Paper WidthConnecting CablesConnecting Smart DevicesUsing the Power Switch Cover

Basic Operations

Turning the Power On/OffRemoving the Covers (Rear and Bottom)Attaching the Covers (Rear and Bottom)Installing or Replacing the Roll Paper

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

About the QR Code LabelMeanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper Jams

Appendix

SpecificationsRestriction of UseCAUTIONSTrademarks

Top > Basic Operations > Installing or Replacing the Roll Paper

Installing or Replacing the Roll Paper

Follow the steps below to install or replace the roll paper.

CAUTION:

Make sure you use a specified roll paper type.

For the top eject position

  1. Open the roll paper cover.

  2. Remove the used roll paper core if any.

  3. Install the roll paper in the correct direction.

  4. CAUTION:
    • Before installing the roll paper, take up any slack in the roll paper by pulling its leading edge. If you install a slack roll paper, a paper jam or print quality problems may occur.

    • Before installing the roll paper, make sure that the roll paper is not deformed. Using a deformed roll paper will cause the printer to malfunction.

  5. Pull out some paper, and close the roll paper cover.

  6. When the printer power is on, the roll paper is automatically cut.

For the front eject position

  1. Open the roll paper cover.

  2. Remove the used roll paper core if any.

  3. Install the roll paper in the correct direction.

  4. Make sure that the roll paper is not slack. If the roll paper is slack, take up the slack before installing it.

    CAUTION:
    • Before installing the roll paper, take up any slack in the roll paper by pulling its leading edge. If you install a slack roll paper, a paper jam or print quality problems may occur.

    • Before installing the roll paper, make sure that the roll paper is not deformed. Using a deformed roll paper will cause the printer to malfunction.

  5. Pull out some paper, and close the roll paper cover.

  6. When the printer power is on, the roll paper is automatically cut.

© Seiko Epson Corporation 2020. All rights reserved. (M00131600 EN)

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